
We have seen first-hand how community success is directly linked to greater customer engagement, faster product improvements, lower support costs and improved customer retention. In a world of digital sales, and self-service buying journeys, having a community can be key for lead conversion.
We are passionate about organizing engagement through communities. Having built and run communities ourselves, we also know that growing a community can be tough. How do I choose the right technology? How do I get organisational buy-in? Where do I start? How do I make sure I continue growing?
We help organisations who want to build and grow successful communities – whether they are just getting started or ready to scale.
3sides offers community strategy and growth consultancy, training and coaching, journey and experience design and solution implementation services to clients on a project and subscription basis.
Contact us for a chat with one of our community success experts.
We are an experienced community consultancy. We are passionate about helping businesses engage with customers through online communities. We strongly believe in the power of digital communities as a customer success instrument and the value it brings to businesses and organisations.
Our engagement and community experts have been building and running communities for over a decade. We have seen first-hand how community success can enable business growth.
Having built and run communities ourselves, we also know that growing a community can be tough. How do you choose the right technology? How do you get organisational buy-in? Where do you start? How do you make sure you continue growing?
We have a wide range of experience across industries. We have worked with clients on B2B communities, B2C communities, not-for-profit cause communities, developer communities, user communities, communities of practice and partner networks.
No matter where the organisation is in the community journey, whether just getting started, a bit stuck or ready to scale, we love the challenge.
We are happy to talk with you about how our expertise can benefit your business.
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