3sides - Blog - Our latest thinking and updates

Online community the answer to recession, recruitment and scaling problems

Knowledge of your company is owned by your company. It is yours! Capture it and distribute it.

As an organisation, you need to define your ecosystem strategy - what will be your keystone position?

Which questions should be answered when devising a strategy when launching your community?

We are very proud to announce that we are an official parter of inSided

We are pleased to announce that we are now a Verint Community Certified Alliance Partner.

Start with: Purpose. What is the community for? It is always to achieve a business result

Investment in customer success should lead to measurable success - your customer's success, not only yours

UX is not a job, it is a team effort. Everyone is a designer and makes design choices which impact the customer.

The new phrase soon will be "After Covid". Some things will change forever and one of them is the online conversation

If you get down to the essence of what a customer needs, it is basically two things: good software and good people

Building a community feels a lot like a soft reorganisation

Headless allows Marketing & Sales to create great branded experience independent from backend.

Attracting an audience and engaging with them is now part of your core company strategies.