Online community the answer to recession, recruitment and scaling problems
Knowledge of your company is owned by your company. It is yours! Capture it and distribute it.
Ecosystem thinking and the ecosystem mindset
As an organisation, you need to define your ecosystem strategy - what will be your keystone position?
Key questions for your community strategy when starting a community
Which questions should be answered when devising a strategy when launching your community?
3sides and inSided announce Partnership
We are very proud to announce that we are an official parter of inSided
3sides awarded Telligent Certified Alliance Partner badge
We are pleased to announce that we are now a Verint Community Certified Alliance Partner.
5 Evolution Steps of Community thinking. And they are all valid!
Start with: Purpose. What is the community for? It is always to achieve a business result
Morphing, the new chique in Customer Success
Investment in customer success should lead to measurable success - your customer's success, not only yours
UX is not a job, it is a team effort.
UX is not a job, it is a team effort. Everyone is a designer and makes design choices which impact the customer.
The Importance of Online Conversations and Digital Communities
The new phrase soon will be "After Covid". Some things will change forever and one of them is the online conversation
The Inevitable Joy of growing a Community
If you get down to the essence of what a customer needs, it is basically two things: good software and good people
The Inevitable Pain of growing a Community
Building a community feels a lot like a soft reorganisation
Headless Apps and Bottomless Marketing
Headless allows Marketing & Sales to create great branded experience independent from backend.
The Ecosystem Multiverse: You live in many worlds
Attracting an audience and engaging with them is now part of your core company strategies.