16.00-17.00 CET
In this meetup will discuss how bias and group dynamics impact engagement in communities. Why do people push back? What makes some groups harder to engage?
Ekrem Atamer is Lead Community Manager at Funcom where he looks after the communities for their games. His talk will explore two connected topics:
1. Biases, the psychology behind these.
2. Tackling tough crowds, going into the human emotions, and how you can deal with it based on the biases theories.
Join us for a discussion that will help us dig into the psychology of our community groups and members and see how we can apply this to our own communities and tactics. Expect a practical discussion on how to recognise group patterns and understand emotional responses.
